# Workshop on Systems Thinking, Design Thinking, and Community Design I was invited as a guest lecturer for a day at Azusa Pacific University's weeklong Summer Immersive, DSGN504 Digital Experience in Design. I designed and facilitated a 6-hour talk and activity on UX in product and service experience. ## Audience Small group of working professionals learning about user experience on the side in a summer intensive program ## Teaching goals/objectives - Share topics and resources around systems thinking, design thinking, community design - Exposure to a systems mapping workshop - Instill an awareness of different types of bias - Learn about various approaches to design through plain language, information architecture, core model, network thinking, wayfinding ## Topics covered - Systems thinking + short systems mapping exercise - Evolution of various design thinking models - Calling out different types of bias when planning participatory design - Frameworks for designing experiences ## Risks/Concerns I had originally planned to include a module how to evaluate and assess the impact of design but felt that this might have needed more context and engagement outside of the scope of this 6-hour workshop. Would I do this workshop again? Definitely. ![[Pasted image 20250111205119.png]] A minute-by-minute timeline of the workshop