# World Usability Day 2019: Designing The Future We Want, hosted by UXPALA As usability professionals, our work is moving us closer to a certain future. Whether the progress is intentionally or unintentionally created, and whether that future is tomorrow, next month, or several years or decades down the line - we are all heading towards endpoints of our own creation.  Event details: https://www.eventbrite.com/e/uxpala-world-usability-day-2019-designing-the-future-we-want-tickets-56208795019 > Talk prompt: With such a large topic, this brings up the question - What and how are we designing for the future we want?  #### **GRACE G. LAU - UX Architect, PatientPop Inc.** Grace is an Information Architect at PatientPop, in drought-ridden, sun-baked Southern California. She received her MLIS from UCLA, where her graduate portfolio focused on information-seeking behavior in online communities, gaming, and communities of practice. Since then, she has 9 years experience working in-house and as a consultant doing both strategic and tactical design. She has worked on large intranets and websites, eCommerce and search systems, a content management system, and a mobile app. When she's not working, she's organizing clothes, sorting Lego bricks, and working on a controlled vocabulary on Asian dramas. Find her on [LinkedIn](https://www.linkedin.com/in/gracelau/) and Twitter [@lauggh](https://twitter.com/lauggh). Talk title: DESIGN FOR INNOVATION BY CONNECTING THE DOTS FOR BETTER PATIENT EXPERIENCE